Returns and Cancellations

Return Policy:

Return policy is provided by the respective sellers directly in terms of which the option of exchange, replacement and/or refund is offered by the respective sellers to our customers. There are certain exclusions where the return policy would not be applicable. Please refer the “Exclusions” list for further details.

Below is the list of products/categories where the return policy is applicable in general:

In case of returns,we can pick up the product only from the place where it is delivered.

During pick up, the product will be checked for following conditions:

The field representatives may refuse to process a refund if any of the said conditions is not met.
The refund will be processed only after the seller/manufacturer receives the product.

Sellers cannot accept returns of item(s) in the following cases:


Below is the list of products where the Return/Exchanges or refunds are not done.

Baby Care: Bottle Nipples, Diapers, Nappy, Wet Reminder, Wipes and Wipe Warmers.

Fashion: Lingerie Wash-bags, Shapewear, Socks, Stockings and Swimsuits.

Footwear Accessories: Oils, Glue, Grease, Socks, Shoe Deodorants/Polish Creams/Sprays and Wax.

Hygiene: Shaving Products, Smoking Patch, Straws, Sweat Pads, Tissues, Toilet Tissue Aid, Toilet Rolls and Women Intimate Care.

Personal Care: Conditioners, Creams, Deodorants, Eyebrow/Eyelash/Hair Styling Products, Eye Mask, Face Wash, Face Care/Fairness Products, Fragrance, Fresheners, Gels, Hair Care, Kajal, Lens Solution, Blackhead/Makeup/Nail Paint Removers, Mascara, Mehendi, Nail Sanding Pad, Oils, Oral Hygiene Products, Perfumes, Hand/Toothbrush Sanitizers, Serums, Talc, Sunscreen, Tanning Liquid, Tattoo.